Consignment at Max & Lily's

Everything You Need to Know Before You Consign

Whether you’re consigning for the first time or have been with us for years, we encourage everyone to review this page periodically. As Max & Lily’s grows, our policies and procedures are updated to better serve our consignors, shoppers, and team.

Working Together

We’re proud to help local families save money, shop sustainably, and give great children’s items a second life.

Our team works hard every day to keep Max & Lily’s organized, well-stocked, and welcoming. You can help us do that by thoughtfully preparing your items before bringing them in and following the guidelines below.

When your items are easy to sort and review, we can get through everyone’s consignments more efficiently and continue providing a great experience for every family who shops and consigns with us.

We truly appreciate your understanding, cooperation, and support as we continue to grow.

Thank you for being a valued part of the Max & Lily’s community.

How Consignment Works

Thoughtfully prepare your items at home before bringing them in. Detailed preparation guidelines are below.
CALL BEFORE YOU COME to confirm that we’re accepting consignments that day.
When we’re accepting consignments, bring your items Tuesday through Friday, 10am–4:30pm.
Accepted items have a two-month consignment period that begins when they’re most likely to sell, not necessarily the day they’re dropped off.
As your items sell, 40% of the selling price accrues in your consignor account. Your balance never expires and can be used toward purchases in the store or cashed out by check, PayPal, or Zelle.

New to Max & Lily’s? Welcome!

We’re excited to welcome you as a consignor! To help make your first drop-off a success, please start with one laundry basket of your FINEST, consignment-ready items.

Consignment starts at home. Take a few minutes to look through your items and choose the pieces you’d be excited to find at Max & Lily’s today.

Have more exceptional inventory you think we’d love? Let us know when you call. We may be able to approve a larger first drop-off.

Before coming in, please review the guidelines below so you know what we’re currently accepting and how to prepare your items.

Choose your FINEST. Fill one laundry basket. We’ll take it from there.

Call Before You Come

Please CALL BEFORE YOU COME with a consignment.

Our consignment schedule may vary depending on current volume, so please call to confirm that we’re accepting consignments that day before planning your drop-off.

When we’re accepting consignments, drop-offs are Tuesday through Friday, 10am–4:30pm.

We do not accept or review consignments on weekends.

Weekends are dedicated to processing inventory, merchandising, resetting the sales floor, planning ahead, and recharging so we’re ready for the week ahead.

Our Consignment Calendar

JAN • FEB • MAR
ALL SEASONS

APR • MAY • JUN
SPRING + SUMMER

JUL • AUG • SEP
ALL SEASONS

OCT • NOV • DEC
FALL + WINTER

What We Accept

We accept children’s clothing, shoes, toys, books, baby equipment, maternity wear, and more from newborn through teen.

We know how much great stuff kids outgrow! We look for current, high-quality brands in excellent or like-new condition that we know our customers will be excited to find. Because we receive so many wonderful consignments, we're selective about what we can accept and may sometimes pass on items based on brand, style, condition, or what we already have in the store.

Items should be:

Clean and ready for their next family
Current in style
High-quality, desirable brands
Excellent or like-new condition
Complete and ready for the sales floor

For safety reasons, we do not accept any product a baby can sleep or lie in unless it is brand new in its original, unopened packaging.

This includes:

Cribs
Bassinets
Pack & Plays
Sleep loungers
Infant sleepers
Similar sleep products

The same policy applies to car seats and car seat bases.

Preparing Your Consignment

Consignment works best when items arrive clean, organized, and ready for the sales floor.

We truly want to accept as much as we can. Before bringing items, please take the time to thoughtfully review your consignment at home. We ask that you use your best judgment and bring only the items you feel meet our standards, rather than bringing everything for us to sort through.

Please:

Give everything one last look before you come.
Please bring clothing freshly laundered and toys and equipment clean and ready for their next family.
Count all game and toy pieces.
Fold or neatly organize clothing before bringing it in. Please don’t stuff clothing into bags or bring heavily wrinkled items.
Returning consignors: Bring items in reusable bags, boxes, laundry baskets, or small- to medium-sized bins. Please no garbage bags or large/oversized bins. For safety and ease of handling, all containers should be a manageable size for our team to lift, move, and sort through.
New consignors: Please follow the one-laundry-basket guideline above for your first drop-off.

Please do your best to follow these guidelines every time you consign with us. Consignments that arrive unprepared, overly large, difficult to sort through, or with a significant number of items that don’t meet our standards may not be reviewed or accepted that day.

Please remember that bringing fewer, high-quality items is almost always more successful than bringing large quantities that haven’t been reviewed beforehand.

Items that require significant additional sorting or preparation take valuable time away from processing the great items waiting behind them. Thoughtfully prepared consignments help us serve everyone more efficiently.

Our Review Process

Every consignment receives multiple quality checks.

After an initial sort, accepted items continue through pricing, tagging, hanging, and merchandising. As items move through each step, additional defects such as stains, wear, missing pieces, or safety concerns may occasionally be discovered.

Items that no longer meet our standards are removed from inventory and donated in accordance with our donation policy. Because of the volume of items we process, merchandise removed during our quality review is not set aside for return.

Accepted items that successfully pass each step are tagged and placed on the sales floor during the appropriate selling season.

Payouts

Your consignor account balance never expires and may be:

Used toward purchases
Paid by check
Sent through PayPal
Sent through Zelle

Unsold Items

After your two-month consignment period ends, you’ll have a two-week grace period to collect any unsold items.

After that time, remaining merchandise may be donated or sold during clearance without compensation.

Questions?

We’re always happy to help.

If you have questions about what we accept or how to prepare your items, please give us a call.

And remember: CALL BEFORE YOU COME with a consignment.